Privacy Policy
How neurovantage collects, uses, and protects information submitted through our website and forms.
Last Updated: June 13, 2026
1. Introduction
Neurovantage Research LLC (“neurovantage,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, submit a consultation request, communicate with us, or otherwise interact with our services, and how we use, share, and protect that information.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit information through our forms.
2. Information We Collect
We collect information you provide to us directly and limited information collected automatically when you visit our website.
Information you provide directly:
Name, including first and last name
Email address
Phone number
Company or organization name
Website
Information about what you are trying to test, validate, or better understand
Your preferred next step, such as an intro call or scoping conversation
SMS consent preferences, if you choose to opt in
Any other information you choose to share with us through forms, email, or phone
Information collected automatically:
Basic technical information such as browser type, device type, IP address, referring URL, and pages visited
Cookie and tracking data as described in Section 6
3. How We Use Your Information
We use the information we collect to:
Respond to your inquiry and follow up about your research goals
Schedule consultations and meetings
Provide the research services you've expressed interest in
Send appointment reminders, study updates, and follow-up communications
Send marketing communications, only if you have opted in
Improve our website and services
Comply with legal obligations
Protect against fraud, abuse, or security issues
4. SMS and Mobile Information
If you provide your phone number and choose to opt in to SMS communications from neurovantage (Neurovantage Research LLC), the following terms apply:
SMS messages may include consultation follow-up, scheduling confirmations, appointment reminders, study-related updates, service follow-up, and, if separately selected, marketing or educational updates.
We provide two separate, optional SMS consent choices. You may choose to opt into one, both, or neither on our contact form. You can submit the form without checking either box.
Non-marketing SMS: You may opt in to receive non-marketing text messages regarding your inquiry, consultation scheduling, appointment reminders, study updates, service follow-up, and customer support.
Marketing SMS: You may separately opt in to receive marketing text messages about educational updates, offers, service announcements, event information, and related promotional communications.
SMS terms that apply to both consent types:
Consent is optional. You can use neurovantage's services without opting in to SMS.
Consent is not a condition of purchase.
Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to unsubscribe from SMS communications.
Text HELP to +1 (330) 329-5005 for assistance.
Mobile information sharing — important disclosures:
Mobile information and SMS opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How We Share Information
We do not sell your personal information. We share information only in the following limited circumstances:
Service providers and subcontractors: We may share information with trusted vendors who help us operate our business, such as customer relationship management software, email delivery providers, scheduling tools, hosting providers, and customer service support. These providers are only permitted to use your information to perform services on our behalf and may not use mobile information or SMS opt-in consent for their own marketing or promotional purposes.
Legal requirements: We may disclose information if required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of neurovantage, our clients, or others.
Business transfers: If neurovantage is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the protections of this Privacy Policy. Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
We do not share mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes, as described in Section 4.
6. Cookies and Website Tracking
Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve performance. You can control cookies through your browser settings, including disabling them, though some features of our website may not function properly without cookies.
We may also use analytics tools to understand aggregate website traffic and user behavior. These tools do not personally identify you.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information for as long as necessary to provide our services, respond to your inquiries, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
If you opt in to SMS communications and later reply STOP, we will stop sending you SMS messages but may retain a record of your opt-out for compliance purposes.
9. Your Choices
You have the following choices about your information:
Update or correct information: Contact us using the details in Section 12 to update or correct information you've provided.
Unsubscribe from email: Use the unsubscribe link in any marketing email we send.
Unsubscribe from SMS: Reply STOP to any SMS message from neurovantage to opt out of further SMS communications.
Request deletion: Contact us to request deletion of your information, subject to any legal obligations we have to retain it.
Cookies: Adjust your browser settings to control or disable cookies.
Depending on where you live, you may have additional rights under applicable privacy laws. Contact us if you would like to exercise any such rights.
10. Children's Privacy
neurovantage's services are intended for businesses and adult professionals. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
neurovantage
Neurovantage Research LLC
Website: https://www.theneurovantage.com/
Phone: +1 (330) 329-5005
Email: [email protected]
Address: 1961 Arndale Road, Stow, Ohio 44224, United States
neurovantage
neurovantage
Neurovantage Research LLC
https://www.theneurovantage.com/
1961 Arndale Road, Stow, Ohio 44224, United States
Mobile information and SMS opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes.
© Copyright 2026. Neurovantage Research LLC. All Rights Reserved.